This job is with Work Together.

Responsibilities:

• Greet and welcome guests as they arrive, ensuring a warm and friendly first impression.
• Manage guest check-ins and check-outs efficiently, ensuring all details are accurately recorded.
• Address guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
• Coordinate with the housekeeping and maintenance staff to ensure all rooms are clean, tidy, and ready for new arrivals.
• Assist in arranging guest services such as transportation, dining, and entertainment reservations.
• Maintain a thorough knowledge of the hotels policies, services, and amenities to provide accurate information to guests.
• Handle payment procedures, process transactions, and maintain accurate records of receipts and guest accounts.
• Ensure compliance with health and safety policies and procedures.

Requirements:

• At least 1-2 years of experience in a hospitality or customer service role.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced environment.
• Excellent problem-solving skills and the ability to respond quickly to guest needs.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Proficiency in using hotel management software and basic knowledge of computer applications.

Qualifications:

• High school diploma or equivalent; additional qualifications in hospitality management are a plus.
• Professional appearance and demeanor.
• Ability to work collaboratively as part of a team.
• Strong attention to detail and organizational skills.

Benefits:

• Competitive salary with opportunities for professional development.
• Opportunity to work in a dynamic and engaging team environment.