Responsibilities:

- Develop and implement social media strategies to enhance brand awareness and customer engagement.
- Monitor and manage all social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
- Create engaging content to promote products/services and engage with the target audience.
- Respond promptly to customer inquiries and comments on social media platforms in a professional manner.
- Collaborate with the marketing team to align social media content with overall marketing objectives.
- Conduct regular analysis of social media performance and prepare comprehensive reports.
- Stay updated with the latest trends and changes in social media platforms to ensure maximum effectiveness.
- Assist in developing and executing CSR activities that align with the companys values and mission.
- Engage with the community and build partnerships to foster positive relationships and social impact.

Requirements:
- 1 to 2 years of experience in social media management or a similar role.
- Proven ability to develop creative content across various social media platforms.
- Strong understanding of social media metrics and analytics tools.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work in a fast-paced environment.
- Experience in customer service and community engagement.

Qualifications:
- Bachelors degree in Marketing, Communications, Public Relations, or a related field.
- Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
- Familiarity with graphic design software (e.g., Adobe Photoshop, Canva) is a plus.
- Strong organizational skills and attention to detail.
- A passion for social media and staying current with industry trends.

Work Environment:
- Full-time position based in person.
- Collaborative team-based work setting.
- Opportunities to participate in community and company events.

Additional Skills:
- Creative thinker with a proactive approach to developing engaging social media content.
- Ability to work independently and take initiative.
- A genuine interest in corporate social responsibility and community engagement activities.