This job is with Work Together.

Responsibilities:

• Oversee the daily operations of the hospitality department, ensuring efficient and smooth service.
• Manage and train hospitality staff, fostering a positive and productive work environment.
• Develop and implement operational strategies to enhance guest satisfaction and streamline processes.
• Ensure compliance with health, safety, and sanitation standards within all hospitality functions.
• Coordinate with other departments to ensure cohesive service delivery and a seamless guest experience.
• Handle guest complaints, requests, and inquiries with professionalism and promptness.
• Monitor inventory levels, order supplies, and maintain budgetary controls for the department.
• Conduct regular inspections of the premises to ensure cleanliness and operational readiness.
• Plan and oversee special events, ensuring they are executed successfully.
• Prepare reports on occupancy, service quality, and departmental performance metrics.

Requirements:

• 1-2 years of experience in hospitality management or a related field.
• Proven track record of leading a successful hospitality team.
• Excellent organizational and leadership skills.
• Strong problem-solving abilities and customer service orientation.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Knowledge of hospitality standards, protocols, and regulations.
• Proficiency in Microsoft Office Suite and hospitality management systems.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• CPR and first aid certification is a plus.
• Willingness to continuously improve guest services and department efficiency.