Job Description

Position: Customer Sales Specialist US Packaging (Night Shift)

Company: Mugshei Pvt. Ltd.

Location: Garden Town, Lahore

Employment Type: Full-Time | On-Site

Work Schedule: MondayFriday | 8:00 PM 5:00 AM (Pakistan Standard Time)

Compensation: PKR 70,000150,000 (Base Salary) + Commission + Performance-Based Bonuses

Company Overview

Mugshei Pvt. Ltd. is a fast-growing organization committed to delivering innovative packaging solutions and exceptional customer service. To support our expanding operations in the U.S. market, we are seeking a dedicated and professional Customer Sales Specialist US Packaging to join our results-driven sales team.

This role presents an excellent opportunity for individuals seeking to develop a long-term career in sales within a supportive, high-performance, and growth-focused environment.

Role Summary

The Customer Sales Specialist U.S. Packaging will play a key role in identifying sales opportunities, building and maintaining client relationships, and achieving revenue targets through effective customer engagement. This position requires a proactive approach, strong communication skills, and a commitment to delivering an outstanding client experience.

Key Responsibilities:

• Conduct inbound and outbound calls to engage prospective and existing clients in the U.S. market.
  
• Assess customer needs and provide personalized packaging solutions aligned with their business requirements.
  
• Maintain up-to-date knowledge of product offerings, pricing structures, and ongoing promotions.
  
• Achieve or surpass assigned sales targets and key performance indicators (KPIs).
  
• Ensure high-quality customer interactions through professional, courteous, and timely communication.
  
• Document customer interactions, sales activities, and feedback accurately within the CRM system.
  
• Address inquiries and resolve customer concerns efficiently and effectively.
  
• Collaborate with internal teams to optimize customer satisfaction and support departmental objectives.

Candidate Requirements:

• Experience: 05 years in sales, customer service, or business development (fresh graduates are encouraged to apply).
  
• Communication Skills: Strong spoken and written English, with the ability to engage confidently with U.S.-based clients.
  
• Sales Orientation: Goal-driven, persuasive, and motivated to excel in a target-based environment.
  
• Problem-Solving: Strong analytical capabilities and a professional approach to addressing client concerns.
  
• Technical Proficiency: Working knowledge of CRM software or sales-related tools is preferred.
  
• Availability: Must be willing to work the night shift (Monday-Friday, 8:00 PM 5:00 AM PKT).

What we offer:

• Competitive Salary: Attractive base pay with substantial commission potential.
  
• Performance Rewards: Monthly incentives and recognition for exceptional performance.
  
• Professional Growth: Comprehensive training programs and continuous development opportunities.
  
• Career Advancement: Clear growth pathways and long-term career prospects within the organization.
  
• Work Culture: A collaborative, inclusive, and innovation-driven environment that prioritizes teamwork and integrity.
  

Who should Apply:

Individuals passionate about sales, customer engagement, and contributing to the U.S. packaging industry are encouraged to apply. Join Mugshei Pvt. Ltd. and become a valuable contributor to our continuing success.